Privacy Policy

Last updated: 04/03/2026

​GoldenRule IT Solutions (Pty) Ltd (“GoldenRule”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website.

​GoldenRule processes personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

​By using this website, you agree to the practices described in this Privacy Policy.

 
Collection of Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through the website.

  • Submit an enquiry.

  • Communicate with us via email.

  • Request information about our services.

​The personal information we collect may include:

  • Name.

  • Email address.

  • Telephone number.

  • Company name.

  • Any information you choose to include in your message or enquiry.

We also automatically collect certain technical information when you visit our website, such as:

  • IP address.

  • Browser type.

  • Device information.

  • Pages visited.

  • Date and time of visits.

  • Referring websites.

This information helps us understand how our website is used and allows us to improve our services.

 
Use of Personal Information

We may use personal information for the following purposes:

  • Responding to enquiries or requests.

  • Providing information about our services.

  • Communicating with you regarding business matters.

  • Improving the functionality and performance of our website.

  • Monitoring website usage and trends.

  • Complying with legal or regulatory obligations.

We will only process personal information where permitted under POPIA, including where:

  • you have given consent.

  • processing is necessary to provide services requested by you.

  • processing is required to comply with legal obligations.

  • processing is necessary for legitimate business interests.

 
Sharing of Personal Information

GoldenRule does not sell, rent, or trade personal information to third parties.

We may share information with trusted service providers who assist us in operating our website or providing services, such as:

  • website hosting providers.

  • email communication services.

  • analytics providers.

These parties are required to keep personal information confidential and may only use it for the purpose of providing services to us.

We may also disclose personal information if required to do so by law or when necessary to protect our legal rights.

 
Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies are small files stored on your device that help us:

  • understand how visitors use our website.

  • improve website functionality.

  • remember user preferences.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Disabling cookies may affect certain features of the website.

 
Security of Personal Information

GoldenRule takes reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

While we take appropriate precautions to protect personal information, no method of internet transmission or electronic storage is completely secure.

 
Links to Other Websites

Our website may contain links to external websites that are not operated by GoldenRule.

We are not responsible for the privacy practices or content of those websites and encourage users to review the privacy policies of any third-party sites they visit.

 
Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.

When personal information is no longer required, it will be securely deleted or anonymised.

 
Your Rights Under POPIA

In terms of the Protection of Personal Information Act, you have the right to:

  • request access to personal information we hold about you.

  • request correction or deletion of inaccurate or outdated information.

  • object to the processing of your personal information in certain circumstances.

  • withdraw consent where processing is based on consent.

  • lodge a complaint with the Information Regulator.

Requests relating to personal information may be submitted using the contact details below.

 
Changes to this Privacy Policy

GoldenRule may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

The updated version will be published on this page with the revised date.

 
Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

GoldenRule IT Solutions (Pty) Ltd
Email: info@goldenruleit.co.za

You also have the right to lodge a complaint with the Information Regulator of South Africa if you believe your personal information has been processed unlawfully.